Free shipping is available! Check our header at the top of our website for the free shipping threshold. All orders are shipped via USPS or UPS
- We currently only ship to the USA & Canada
- All orders are given a tracking number
- Processing time is about 1-2 business days (this does not include the shipping time)
- Shipping time is about 3-5 business days (this does not include the processing time)
- If you need a faster shipping option, you must email/call/text us before you place your order or quickly after you place your order. The sooner the better
- Confirm that the shipping address you entered in is correct.
- Visit your local USPS, UPS, or Fedex office with tracking handy to see where the shipping service dropped off your package
- Check with neighbors to see if your package got dropped off next door.
- Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.
Carrier Contact Numbers:
- USPS: 1-800-275-8777
- FedEx: 1-800-463-3339
- International USPS: 1-800-222-1811
Pink Creek is not responsible for:
- Delays with US Postal Service or FedEx shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click one of the following links: UPS Claims Support or USPS Claims Support
- There are NO exceptions to this.
If you have any questions or concerns, please contact us at firstname.lastname@example.org or call us at 918-557-2933