Shipping Policy
Free shipping is available for US shipping addresses! Check our header at the top of our website for the free shipping threshold. All orders are shipped via USPS or UPS.
- Shipping fees are $6.95 for economy for orders under the free shipping threshold for all US shipping addresses (heavy/bulky orders under the free shipping threshold is $12.95)
- Expedited Shipping is available at checkout via UPS
- All orders are given a tracking number and is emailed once your order is shipped
- Processing time is about 1-2 business days (this does not include the shipping time) *processing time can be longer during big sales
- We do not process orders on the weekend
- Economy shipping time is about 3-5 business days (this does not include the processing time)
International Shipping
We do ship internationally. Standard International orders are usually delivered within 7-17 business days depending on shipping selected at checkout. Pink Creek does not pay any customs, duties, or taxes of any kind on international orders. Countries may or may not assess a fee for your order entering the country. Please email for any questions or concerns at hello@shoppinkcreek.com
Lost, Stolen, or Damaged Packages
If purchased return and shipping protection, please start here. If not, a claim will need to be opened with the shipping service and we are happy to help. Lost packages are no fun, and we try to make is a less stressful as possible.
We do ship internationally. Standard International orders are usually delivered within 7-17 business days depending on shipping selected at checkout. Pink Creek does not pay any customs, duties, or taxes of any kind on international orders. Countries may or may not assess a fee for your order entering the country. Please email for any questions or concerns at hello@shoppinkcreek.com
Lost, Stolen, or Damaged Packages
If purchased return and shipping protection, please start here. If not, a claim will need to be opened with the shipping service and we are happy to help. Lost packages are no fun, and we try to make is a less stressful as possible.
Thank you SO much for supporting our small business! We would be nothing without you. Please email us with questions at hello@shoppinkcreek.com